Privacy Policy

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Personal Identity: Full Name, Email Address, and Phone Number.
• Logistics Data: Address (Pincode, Post Office, City, District, State, etc.) for accurate shipping via our Courier Partner.
• Payment Data: We use Razorpay to process payments. We do not store your credit/debit card information on our own servers.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your orders.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• We use Razorpay to power our secure payment gateway.
• We share your shipping details with Courier Partner to fulfill and track your deliveries.
• We use Google Analytics to help us understand how our customers use the Site.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our Site uses SSL encryption for all data transfers.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@vaaiz.com or by mail using the details provided below:

M/s Vaaiz Enterprises, SCO, H.No 333, Budho Barket, Dasuya, Punjab, PIN-144205, India